Last Updated: 22/12/2025

Welcome to Liv’O Glow. These Terms & Conditions govern your use of the Liv’O Glow website and services. By accessing or using our website, you agree to comply with and be bound by the terms described below.

If you do not agree with any part of these terms, please refrain from using our website.

1. Definitions

For the purpose of these Terms & Conditions:

“Website” refers to the Liv’O Glow website and all associated pages.
“Company”, “We”, “Our”, or “Us” refers to Liv’O Glow.
“Customer”, “User”, or “You” refers to any individual accessing or purchasing from the website.
“Products” refers to skincare, cosmetics, and related items sold on the website.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or
You are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or registering an account.

3. Account Registration

To access certain features, users may need to create an account.

You are responsible for:

Maintaining the confidentiality of your login credentials
Restricting access to your account
All activities that occur under your account

Liv’O Glow reserves the right to suspend or terminate accounts suspected of fraudulent or unauthorized activity.

4. Product Information

We strive to ensure that all product descriptions, images, and pricing on our website are accurate.

However:

Minor variations in color, packaging, or appearance may occur.
Product results may vary depending on individual skin type and usage.
Liv’O Glow does not guarantee identical results for every customer.

Customers are encouraged to review ingredient lists and conduct a patch test before use.

5. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Liv’O Glow reserves the right to:

Modify product prices at any time without prior notice
Correct pricing errors if they occur

Accepted payment methods may include:

Credit / Debit Cards
UPI
Net Banking
Digital Wallets
Cash on Delivery (COD)

All online payments are processed securely through trusted payment gateway providers.

6. Order Acceptance

After placing an order, you will receive an order confirmation notification.

However, Liv’O Glow reserves the right to cancel or refuse any order due to:

Product unavailability
Payment issues
Suspected fraudulent transactions
Incorrect pricing or product information

If an order is cancelled after payment, a full refund will be issued to the original payment method.

7. Shipping and Delivery

Shipping and delivery timelines are subject to the terms outlined in our Shipping & Delivery Policy.

Delivery times may vary depending on:

Delivery location
Courier service availability
External circumstances beyond our control

Liv’O Glow is not responsible for delays caused by courier partners or unforeseen events.

8. Returns and Refunds

Returns, refunds, and cancellations are governed by our Returns & Refund Policy.

Customers are advised to review that policy before making a purchase.

9. Promotions, Coupons & Reward Points

Liv’O Glow may offer promotions, discounts, coupon codes, or reward programs.

Conditions include:

Coupon codes may have expiry dates and usage limits.
Not all coupons can be combined with other offers.
Reward points may be subject to minimum order value requirements.

Liv’O Glow reserves the right to modify or discontinue promotional offers without prior notice.

10. Intellectual Property

All content on the Liv’O Glow website, including but not limited to:

Logos
Product images
Website design
Text content
Graphics
Videos

is the intellectual property of Liv’O Glow and is protected under applicable copyright and trademark laws.

Users may not reproduce, distribute, or use any content without prior written permission from Liv’O Glow.

11. User Conduct

When using the website, users agree not to:

Engage in fraudulent activities
Attempt unauthorized access to the website
Upload harmful code or malware
Misuse the website or its services

Violation of these rules may result in account suspension or legal action.

12. Limitation of Liability

Liv’O Glow shall not be liable for:

Any allergic reactions or skin sensitivity caused by products
Misuse of products or failure to follow usage instructions
Indirect or consequential damages arising from the use of our website or products

Customers are encouraged to consult a dermatologist if they have sensitive skin or allergies.

13. Third-Party Links

Our website may include links to third-party websites for informational purposes.

Liv’O Glow does not control or endorse these websites and is not responsible for their content, privacy practices, or policies.

14. Privacy

Use of the Liv’O Glow website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to Terms & Conditions

Liv’O Glow reserves the right to update or modify these Terms & Conditions at any time.

Changes will take effect immediately upon posting on the website.

Users are encouraged to review this page periodically.

16. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts in Bangalore, Karnataka.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Liv’O Glow Customer Support

Email: support@livoglow.com
Website: https://livoglow.com
WhatsApp: +91 7619296499