Privacy Policy – Liv’O Glow
Last Updated: 15/Jan/2026
At Liv’O Glow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Liv’O Glow (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
By accessing or using the Liv’O Glow website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you when you:
Visit our website
Register an account
Place an order
Subscribe to newsletters
Submit product reviews
Participate in surveys, promotions, or contests
Contact customer support
Personal Information
We may collect the following personally identifiable information:
Full Name
Email Address
Mobile Phone Number
Billing Address
Shipping Address
ZIP / Postal Code
Account login credentials
Purchase history
Payment transaction details (processed securely by payment providers)
Optional Information
You may also provide:
Product reviews and ratings
Feedback or survey responses
Photos submitted with product reviews
Social media handles (if provided voluntarily)
If you submit images for reviews or testimonials, Liv’O Glow may use these images for promotional and marketing purposes with your consent.
2. Automatically Collected Information
When you visit our website, we may automatically collect certain information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Links clicked
Referring websites
Shopping activity
This information helps us improve our website performance and user experience.
3. Cookies and Tracking Technologies
Liv’O Glow uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
Remember your login and cart details
Understand website traffic and user behavior
Improve website performance
Provide personalized product recommendations
Show relevant advertisements
Types of cookies we may use include:
Essential cookies (required for website operation)
Performance cookies
Analytics cookies
Advertising cookies
Shopping cart cookies
You may choose to disable cookies through your browser settings, but some features of our website may not function properly.
4. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders
To provide customer support
To improve our website and services
To personalize your shopping experience
To send order updates and shipping notifications
To respond to inquiries or complaints
To send promotional emails, newsletters, and product updates (only if you opt-in)
To prevent fraud and enhance security
To comply with legal obligations
5. Payment Information
Liv’O Glow does not store your full payment details such as credit card numbers.
All payments are securely processed through trusted payment providers such as:
Razorpay
Stripe
PayPal
UPI / Net Banking gateways
These providers handle payment processing using industry-standard security encryption.
6. Sharing of Information
Liv’O Glow does not sell, rent, or trade your personal information to third parties.
However, your information may be shared with trusted service providers for business operations, including:
Payment gateways
Shipping and logistics partners
Website hosting providers
Email marketing platforms
Analytics tools
Customer support tools
These partners are required to keep your information confidential and use it only for authorized purposes.
7. Legal Disclosure
We may disclose your personal information if required:
To comply with legal obligations
To respond to court orders or legal requests
To prevent fraud or illegal activities
To protect the rights, property, or safety of Liv’O Glow, customers, or others
8. Third-Party Links
Our website may contain links to third-party websites or services.
Liv’O Glow is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of those third parties before sharing personal information.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data, including:
Secure server infrastructure
SSL encryption
Access controls
Regular security monitoring
However, no online system can guarantee 100% security, and users share information at their own discretion.
10. Your Privacy Rights
You have the right to:
Access your personal information
Update or correct your information
Request deletion of your personal data
Opt-out of marketing communications
Withdraw consent where applicable
You may manage or update your information through your Liv’O Glow account settings or by contacting us.
11. Email Marketing and Communications
If you subscribe to our newsletter, you may receive:
Product updates
Beauty tips
Promotional offers
Discount announcements
You can unsubscribe at any time using the link provided in the email.
Note: We may still send important service-related messages such as order confirmations, shipping updates, or account notifications.
12. Children’s Privacy
Liv’O Glow does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will delete it promptly.
13. Data Retention
We retain your personal information only for as long as necessary to:
Provide our services
Comply with legal requirements
Resolve disputes
Enforce agreements
14. Changes to This Privacy Policy
Liv’O Glow reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with the updated date. Continued use of the website after such changes indicates your acceptance of the updated policy.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Liv’O Glow Customer Support
Email: support@livoglow.com
Website: https://livoglow.com